*Last Updated:* August 5, 2026

Welcome to *Sartam Sareess*. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

## 1. General

By using this website, you confirm that:

* You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
* The information you provide during registration or checkout is accurate and complete.
* You will use this website only for lawful purposes.

We reserve the right to refuse service to anyone at any time for any lawful reason.

## 2. Products

We make every effort to display our sarees, colors, fabrics, and product details as accurately as possible.

However:

* Actual product colors may vary depending on your screen settings and device.
* Minor variations in color, texture, embroidery, weaving, or print may occur due to photography, lighting, monitor settings, or the handmade nature of certain products.
* Such variations shall not be considered manufacturing defects.

We reserve the right to modify, discontinue, or limit the sale of any product without prior notice.

## 3. Pricing

All prices displayed on the website are in *Indian Rupees (INR)*.

We reserve the right to:

* Change prices without prior notice.
* Correct pricing errors.
* Cancel orders placed with incorrect pricing due to technical or human errors.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

## 4. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

* Cancel suspicious or fraudulent orders.
* Refuse bulk or reseller orders.
* Cancel orders due to stock unavailability.
* Verify customer information before dispatch.

If your order is cancelled after payment, the applicable amount will be refunded to your original payment method.

## 5. Shipping

Orders are processed within our standard processing time and shipped through trusted courier partners.

Delivery timelines are estimates only and may vary due to:

* Courier delays
* Weather conditions
* Public holidays
* Natural disasters
* Remote delivery locations

Sartam Sareess shall not be liable for delays caused by third-party courier services.

## 6. Cancellation Policy

* Orders may be cancelled only before they are dispatched.
* Once an order has been shipped, cancellation requests cannot be accepted.

## 7. Return & Refund Policy

Sartam Sareess follows a *Strict No Return Policy*.

Returns or refunds are *not accepted* for:

* Change of mind
* Color preference
* Design preference
* Size or fitting issues
* Incorrect order placed by the customer

Refunds or replacements are considered *only* if:

* The customer receives a damaged, defective, or incorrect product.
* The issue is reported within *24 hours* of delivery.
* A *continuous (uncut) unboxing video* clearly showing the shipping label before opening the package is provided.

Claims without the required uncut unboxing video will not be accepted.

For complete details, please refer to our Return Policy and Refund Policy.

## 8. Intellectual Property

All content available on this website, including but not limited to:

* Logos
* Product Images
* Videos
* Graphics
* Product Descriptions
* Designs
* Website Layout
* Text

is the exclusive property of Sartam Sareess and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

## 9. User Conduct

You agree not to:

* Use the website for any unlawful purpose.
* Attempt unauthorized access to our systems.
* Upload viruses or malicious software.
* Copy or misuse website content.
* Interfere with the operation or security of the website.

Violation of these Terms may result in suspension or permanent restriction of access.

## 10. Limitation of Liability

To the maximum extent permitted by law, Sartam Sareess shall not be liable for:

* Indirect or consequential damages.
* Loss of profits or business.
* Delivery delays caused by third-party logistics providers.
* Technical interruptions or website downtime.
* Customer misuse of products after delivery.

Our total liability shall never exceed the amount paid for the product purchased.

## 11. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

## 12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

The latest version will always be available on this page. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

## 13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered place of business.

## 14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

*Sartam Sareess*

Phone: 72089 08131

Business Hours: Tuesday to Sunday , 10:00 AM – 6:00 PM (IST)