# Privacy Policy

*Last Updated:* August 5, 2026

At *Sartam Sareess* ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

## 1. Information We Collect

When you use our website, we may collect the following information:

### Personal Information

* Full Name
* Mobile Number
* Email Address
* Billing Address
* Shipping Address

### Order Information

* Products Purchased
* Order History
* Payment Status
* Delivery Information

### Device Information

* IP Address
* Browser Type
* Device Information
* Cookies
* Website Usage Data

*Note:* We do not store your debit card, credit card, UPI PIN, or net banking credentials. Payments are securely processed through trusted third-party payment gateways.

## 2. How We Use Your Information

We use your information to:

* Process and deliver your orders.
* Provide customer support.
* Send order confirmations and shipping updates.
* Prevent fraud and unauthorized transactions.
* Improve our website and shopping experience.
* Respond to your inquiries.
* Send promotional offers and updates (only where permitted).

## 3. Sharing Your Information

We may share your information only with trusted service providers such as:

* Payment Gateway Providers
* Courier & Logistics Partners
* Shopify Platform
* Marketing and Analytics Providers
* Government or Legal Authorities when required by law

We never sell or rent your personal information to third parties.

## 4. Cookies

Our website uses cookies to:

* Remember your shopping cart.
* Improve website performance.
* Analyze visitor behaviour.
* Provide a better shopping experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

## 5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your information, no method of internet transmission or electronic storage is 100% secure.

## 6. Marketing Communications

If you subscribe to our newsletter or provide your contact details, we may send you promotional emails, SMS, or WhatsApp messages regarding:

* New Arrivals
* Exclusive Offers
* Discount Campaigns
* Festival Sales

You may opt out of marketing communications at any time by using the unsubscribe option or by contacting us.

## 7. Third-Party Services

Our website may use third-party services including payment gateways, shipping partners, analytics tools, and social media platforms. These providers have their own privacy policies governing the information they collect and process.

## 8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

## 9. Your Rights

You may request to:

* Access your personal information.
* Correct inaccurate information.
* Update your contact details.
* Delete your personal information where legally permitted.
* Opt out of promotional communications.

To exercise these rights, please contact us using the details below.

## 10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

## 11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

*Sartam Sareess*

Phone: 91 72089 08131

Business Hours: Tuesday to Sunday , 10:00 AM – 6:00 PM (IST)